Category: General

Customer Service – Are You Handling Customers Or Managing Traumas?

In the hustle and bustle of running a successful car dealership, it’s easy to get caught up in the mechanics of doing business and forget the reason for being in business in the first place – customers. When this happens, dealers move into a reactive behavior mode performing essentially, Customer Service Triage and racing from […]

Is There a Boom Or Bust Coming For Natural Pest Control?

The world is going green. “Green” is the color of environmental concern, the impetus that drives cutting-edge technology, the buzz word of the socially conscious. Concern for the environment and man’s impact on it is bringing a slew of new products to market, and pest control is no exception. Environmentally-friendly pest control services are growing […]